Motivational Interviewing

August 3rd, 2023, from 11:00 AM - 12:30 PM 

IN-PERSON TRAINING AT
THE BIG BOX ROOM IN PARSONS CENTER FOR HEALTH AND WELLNESS
1101 N CENTRAL AVE, PHOENIX AZ 85004
Motivational Interviewing (MI) is an evidence-based practice that centers on the motivational processes within the individual that facilitate change. These skills are used in numerous settings when someone struggles with a behavior change, decision fatigue, or exploring ambivalence.

“Motivational Interviewing is a collaborative conversation style for strengthening a person’s own motivation and commitment to change.” (Miller; Rollnick, 2013)

Learning Objectives: 
1. Describe three communication styles and common communication “roadblocks" 2. Review the components of the “Spirit” of Motivational Interviewing 
3. Identify core Motivational Interviewing skills to assist with positive communication 4. Get an introduction to the "OARS (Open questions, Affirmation, Reflective listening, and Summary reflections) technique" 
5. Manage and repair breakdowns in the member-provider relationship 
6. Practical application within professional and home life
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Meet The Trainer - Denise Beagley

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Denise has over twenty years of experience working under the umbrella of behavioral health and public safety. Prior to working in Arizona, she completed her master’s degree in Counseling Psychology at Trinity College Dublin, Ireland.   While at Trinity College, her research focused on the Garda Síochána (police force in Ireland) and working under stress.  She is the Associate Director of Crisis & Justice Systems at Banner University Health Plan and a Faculty Associate at the Arizona State University School of Social Work. She serves as a Crisis Intervention Specialist for the City of Chandler Fire Department.